FAQs

This page lists the answers to commonly asked questions and policies that affect your use of this website.

Help


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Q. Can I call for help?
A. Yes. The technical support team is available Monday through Friday 8:00am to 4:30pm Central Time at 877-973-3486. ext.6016
 
Q. What products and services do you carry?
A. Our document type and media formats are:
  • Operation, Service, Parts, and Warranty manuals - up to the current models and model year. Some documents may provide supplementary administrative and technical information. They are available on an individual basis, or you can order all of the technical documents for a specific model.
  • Not all technical documentation for all models may be available at any given time. Please check back frequently for newly-added documentation.
  • Most products can be ordered electronically or shipped as paper manuals or electronic files on CD or DVD.
  • Paper manuals are printed on-demand from PDF files using high-speed digital printing equipment. Some information may be scaled to fit the paper size, and a variety of binding methods may be used.