FAQs

This page lists the answers to commonly asked questions and policies that affect your use of this website.

Downloads / Electronic / PDF Files


Downloads / Electronic / PDF Filesback to top
Q. After I purchase a download, how do I receive it?
A. When you receive the confirmation e-mail, a link to the PDF file you ordered will be provided. The link will only be active for 72 hours, after which time it will become inactive. (If you do not download the file within 72-hours, your payment can not be refunded.) Save the file to the appropriate directory on your hard drive. Open the Adobe Acrobat Reader application, select Open from the File menu, locate the downloaded file and select it.